Shipping policy
SHIPPING POLICY
Last updated: May 18, 2026
We work hard to make sure your order arrives
quickly and in perfect condition. Please review
our shipping terms below.
📦 PROCESSING TIME
All orders are processed within 1-2 business
days (excluding weekends and holidays) after
receiving your order confirmation email.
🚚 SHIPPING TIMES
Standard US Shipping: 7-15 business days
Express US Shipping: 3-7 business days
International Shipping: 10-25 business days
Please note that shipping times may vary
during high-volume periods, holidays, or due
to unforeseen circumstances such as weather
delays or carrier issues.
📍 ORDER TRACKING
Once your order is shipped, you will receive
an email with tracking information. You can
track your package directly through the link
provided.
If you have not received a shipping confirmation
email within 3 business days of placing your
order, please check your spam folder or
contact us.
🌍 SHIPPING DESTINATIONS
We currently ship to:
- United States (Free standard shipping)
- Canada
- United Kingdom
- European Union
- Australia
- Most other countries (please contact us for
availability)
💰 SHIPPING COSTS
- Free standard shipping on all US orders
- International rates calculated at checkout
📮 ADDRESS ACCURACY
Please ensure your shipping address is complete
and accurate at checkout. We are not responsible
for orders delivered to incorrect addresses
provided by the customer.
🔄 LOST OR DELAYED PACKAGES
If your package is delayed beyond the estimated
delivery time, please contact our support team
at [your email]. We will work with the carrier
to resolve the issue as quickly as possible.
For packages marked as "Delivered" by the carrier
but not received, please:
1. Check with neighbors and household members
2. Contact your local post office with the
tracking number
3. Contact us within 7 days for further assistance
❌ UNDELIVERED PACKAGES
Packages returned to us as undeliverable (due
to incorrect address, refused delivery, or
unclaimed) may incur a re-shipping fee.
📞 CUSTOMER SUPPORT
For any shipping questions or concerns, please
contact us at:
Email: [your email here]
Response time: Within 24 hours
Thank you for shopping with us!